1. Purpose

At Mister O1, we are committed to ensuring that our website and digital content are accessible to all users, including individuals with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as well as relevant legal requirements.

  1. Scope

This Accessibility Policy applies to all digital content and services offered on our website https://www.mistero1.com, including web pages, mobile applications, and digital documents. We are dedicated to making our digital platforms as inclusive as possible, ensuring they are accessible to everyone, regardless of their abilities.

  1. Accessibility Standards

Our website follows the principles and guidelines set out in the WCAG 2.1, focusing on making our content:

  • Perceivable: Ensuring information and user interface components are presented in ways that can be perceived by all users.
  • Operable: Ensuring interface elements and navigation are operable by all users.
  • Understandable: Ensuring information and the operation of the user interface are understandable.
  • Robust: Ensuring content is robust enough to be interpreted by a wide variety of user agents, including assistive technologies.

  1. Commitment to Continuous Improvement

We are committed to continually improving the accessibility of our website. To achieve this, we:

  • Regularly review and update our content to ensure compliance with the latest accessibility standards.
  • Conduct accessibility testing, including manual evaluations and automated tools, to identify and address issues.
  • Provide training to our staff on the importance of accessibility and best practices.
  • Work with external accessibility experts when needed to enhance our understanding and implementation of accessible design.

  1. Feedback and Communication

We value feedback from our users regarding the accessibility of our website. If you encounter any accessibility barriers or have suggestions on how we can improve, please contact us:

  • Email: office@mistero1.com
  • Phone: 786-882-8183
  • Mail: 2315 N Miami Ave Miami, FL 33127

We are committed to responding to feedback promptly and addressing accessibility issues as soon as possible.

  1. Limitations and Exceptions

While we strive to make all content accessible, there may be some instances where certain content or features are not fully compliant due to technical constraints or external content not under our control. In such cases, we are committed to providing alternative access methods or support.

  1. Review and Updates

This Accessibility Policy was last updated on April 21, 2024. We regularly review and update this policy to reflect changes in accessibility standards, technology, and legal requirements.

  1. Contact Us

For more information about our Accessibility Policy or to request accessible formats of our documents, please contact:

  • Email: office@mistero1.com
  • Phone: 786-882-8183
  • Mail: 2315 N Miami Ave Miami, FL 33127